Terms & privacy policy


1. Applicability

a) These terms and conditions apply to all services rendered by 10x Growth Company GmbH (“Rock Academy”).
b) By booking any of our programs or engaging in a commercial engagement with us you accept these terms and conditions. You can find the terms and conditions on our website. If you would like to receive a copy of these, please send an email via contact form and we will send it to you.
c) We may update these terms and conditions from time to time. Please check our website for the latest version of the terms that apply.

2. Confidentiality, data protection, and intellectual property rights
a) Privacy is important to us. Any confidential and/or personal data (such as, but not limited to, email address, customer data) is not shared with third parties and is not being used commercially by third parties (except if necessary to provide services related to and authorized by Rock Academy).
b) Please respect the confidentiality of any information shared in class, whether by the moderators, teachers, guest speakers, or any of the students. Rock Academy and its teachers do not share any confidential or sensitive information shared by the students or parents.
c) Our site and services contain copyrighted materials, trademarks, and proprietary information of Rock Academy and licensors of Rock Academy.
d) This includes, without limitation, video, text, photos, graphics, images, and audio (“Rock Academy Program Materials”).
e) By attending  Rock Academy programs or any other provided service you shall not obtain any right to the “Rock Academy Materials”. These Materials may also not be shared in any way. If any program content would be shared, we may deny you further access to the course and/or the online learning platform/community. It is strictly forbidden to use any of our content (slides, reading list, exercises) for commercial music lessons/services/workshops.
f) You are welcome to use all of our images and text in our blog /website, as long as you mention the source and include a “dofollow” link to the original. For the avoidance of doubt, you are not welcome to share any of the information provided to you in the “Rock Academy Program Materials” as long as they have not been publicly shared by Rock Academy.

Booking & registration
a) On our website you find an overview of the programs that we teach. All the details of the camps, classes and workshops, including dates, location and price, are stated on the web site or in our email or WhatsApp communication.
b) All prices mentioned on our website are inclusive of VAT (German USt), unless determined otherwise.
c) Payment of the program fee is due upon registration, unless it was agreed otherwise with Rock Academy.

Access to online learning platform
a) We provide all of our attendees' login credentials for our Online Learning Platform and Community (“OLP”). You are responsible for all the activities you make in your account.
b) Access to the OLP is strictly personal and you may not share your log-in details. If any suspicious activity is found in your account, we have the right to deny you further access and delete your account (without any liability).
c) You may share content within your organization, subject to our fair use policy. You may not use any content to offer commercial services that overlap with Rock Academy services whether during programs and classes or thereafter.
d) We do not teach individuals or hire teachers who offer services that overlap with our services. We have the right to deny or remove you from the program and/or the OLP if you offer services that overlap with Rock Academy services.

Use of third-party services

We may give you access to external accounts but we are not responsible for the use of those services and their terms and conditions shall apply to the use of their services.

Cancellation, refund and no show policy
a) All subscription-based programs such as the "ongoing classes" can be canceled at any time before the renewal date. There shall be no refund of the course fees once a subscription is renewed.
b) If a client that booked a program with a fixed period (e.g. a music camp or workshop) cancels the engagement after booking but no later than two weeks before the start date Rock Academy refunds 50% of the booking costs. If a client cancels within one week but not later than three days before the start date 25% of the booking costs are refunded. Outside the above deadlines clients are not eligible for refunds.
c) In the unlikely event Rock Academy cancels a program with a fixed period or one of its sessions we will work with the program students and their parents to find a new date that fits their schedule.
d) Rock Academy is not refunding missed individual sessions, workshops, or classes.
e) If a student does not show up to a lesson, camp or class Rock Academy is not providing recordings of the workshop and there shall be no refund for the missed session.
f) Class promotions only apply for the first month of the class subscription. The second month will be paid in full.

Complaints

In case you have a complaint about our course or a trainer, you can submit a complaint via our contact form.

Court and Jurisdiction
Applicable law and court
Place of jurisdiction: BerlinGerman law is applicable.
Any dispute shall be submitted exclusively to the competent court in Berlin, Germany.